In the many years I have been doing this, I have never had a return. That said, a return policy is a necessity.
Merchandise purchased Nov. 1 – Dec. 31 may be returned through Jan. 31.
Merchandise purchased Jan. 1 – Oct. 31 may be returned within 14 days.
Should an item become broken, a stone lost, or bent, please box it up, send it back to me, postage paid, and it will be fixed. Sterling silver pendants may be fixed at no charge, 14K gold and gold filled may incur a repair fee, and will be repaired by the graduate gemologist who makes them.
All jewelry items, regardless of origin, are reviewed by a professional gemologist for quality prior to shipping.